Privacy Policy

Privacy policy

1.Privacy policy

Soft Giken Co., Ltd. recognizes that it is an important responsibility to securely protect the personal information of customers, business partners, and employees of our company who handle software development and information processing. Therefore, we will make company-wide efforts to protect personal information and strive to ensure the appropriateness of handling personal information.

2. Basic policy

Personal information is a valuable asset of an individual.
All persons engaged in business at our company will establish, implement and maintain a personal information protection management system, and handle personal information accurately and safely.

3. Policy

(1) Regarding the acquisition, use, and provision of personal information When acquiring personal information, the Company clarifies the purpose of use and handles it within the range necessary to achieve that purpose. Appropriate measures will be taken to prevent the handling of. In addition, the acquired personal information will be managed appropriately, and its use and provision will be performed within the range of consent.


(2) Laws concerning the handling of personal information, guidelines set by the government and other norms Our company will comply with laws regarding the handling of personal information, guidelines set by the country and other norms.

(3) Appropriate management of personal information We will take appropriate safety management measures such as security measures and entry/exit management for personal information we handle, and will endeavor to prevent and correct leakage, loss or damage of personal information.


(4) Handling of complaints and consultations The Company accepts complaints and consultations from the individual regarding the handling of personal information and the personal information protection management system, and responds appropriately and promptly to the complaints consultation service below.


(5) Continuous improvement We will strive to continuously improve the personal information protection management system through opportunities for regular operation confirmation, audits and reviews so that appropriate protection measures for personal information can be taken.


Date of establishment March 1, 2010 Norio Fujita, Representative Director, Soft Giken Co., Ltd.

If you have any questions regarding this content or if you have any questions or complaints, please contact the "Complaints Consultation Service" below.

Soft Giken Co., Ltd. President's Office "Grievance Counseling Service"

Location : 6th Floor, Shibuya-Sakuragaoka Building, 4-23 Sakuragaoka-cho Shibuya-ku, Tokyo Japan

Phone number : +81 3 3477 0371 (Representative)

E-mail : info@sgk.co.jp

About the handling of personal information

In order to recognize the importance of personal information and ensure its protection, we will comply with laws and regulations regarding the handling of personal information, guidelines set by the government and other norms, and declare that we will handle personal information appropriately.

1. Name of the organization that handles personal information

Soft Giken Co., Ltd.

2. Name or position of personal information protection administrator, affiliation and contact information

Director, Tokyo Office

Contact : +81 3 3477 0371

3. Purpose of use of personal information

We handle the personal information of customers entrusted through our business activities, mainly software development and information processing, within the scope necessary to achieve the following purposes of use.
(1) Personal information obtained directly

① Personal information obtained from our employees *
・For labor management, personnel salary, benefits, social insurance, tax/social security procedures, business contact, etc.
② Personal information obtained from applicants for employment*
・For communication of recruitment selection and pass/fail results.
③ Personal information of our business partners*
・For contracts and communications regarding transactions with our company.
④ Personal information obtained from the inquiry form *
・To respond to various inquiries and to contact us to confirm the content.
(2) Personal information other than the above

1) Technician information ・For sales activities that entrust software development and information processing services.
・To select engineers who are suitable for contracted software development and information processing.
2) Technician information of employees of cooperating companies-For sales activities that entrust software development and information processing services.
・To select engineers who are suitable for contracted software development and information processing.
*It is voluntary for the person to provide us with personal information. However, if we cannot provide the personal information that we request, we may not be able to provide our services or make necessary contacts. Please note.
*Our company does not acquire personal information by methods such as cookies that the person cannot easily perceive.

4. Regarding the provision of personal information to a third party

The Company will not provide personal information to a third party without the consent of the person in advance.

5. Consignment of personal information

Our company is 3. We may outsource some or all of the handling of personal information to an outside company within the range necessary to achieve the purpose of use specified in. In that case, we will select a company according to our outsourcing contractor selection standards, conduct appropriate supervision, and strive to safely manage personal information.

6. Purpose of use of retained personal data

"Handling of personal information" 3. Among the personal information described in, those marked with "*" are the personal data held by us. Please refer to the above for the purpose of use.

7. About procedures such as disclosure

(1) Application for request for disclosure, etc. When making a request for disclosure, etc., please make a written request to the "Complaint Consultation Service".

(2) Documents to be submitted when requesting disclosure etc.
[Disclosure request]
Please download from the above link and specify the necessary items.
② Identity verification documents Please enclose one of the following identity verification documents.
・Driver's license ・Passport ・Certificate of alien registration ・Health insurance insured card ・Other official documents that can verify your identity
③ When an agent requests you

a) Prove that you are an agent Documents [In the case of an agent delegated by the person to request for disclosure, etc.]
・The power of attorney (original)
[When the legal representative is a minor]
・Copy of family register ・Resident's card (with relations listed)
・Other official documents that can confirm legal representation rights [When the agent is a legal agent of an adult ward]
・Certificate of registration regarding guardianship registration, etc. ・Other official documents that can confirm legal representation rights

b) Documents certifying the agent himself Any of the documents for personal identification described in ② above


(3) Fees We charge a fee of 1,000 yen per request for disclosure and notification of purpose of use.
Please enclose a fixed amount of money for the handling fee together with the above invoice.


In addition, if you find that we are unable to respond after confirming the content of your request for disclosure, etc., in addition to incomplete descriptions and fees not enclosed, we will contact you with the reason.

8. Cross-border processing of personal information

By agreeing to provide Personal Data to Soft Giken, you understand and agree that Personal Data may be transferred, stored, used or processed by Soft Giken and related organizations in the country in which you are not living. I shall. Any transfer, storage or processing of any of the above personal information is subject to the privacy policy and applicable laws regarding privacy protection and the security of personal information.

9. Children's privacy

Soft Giken will not knowingly collect personal information from children under the age of 16 or under the minimum age specified by the relevant local government without the consent of the parents (or parents). We encourage parents (or parents) to play an active role in your child's online activities and interests while using our services. For children, please obtain the consent of parents (or parents) before using the service. Personal data can only be sent with the consent of parents (or parents).

10. Sensitive personal information

Soft Giken does not require any confidential personal information such as medical records, health information, political, religious, philosophical beliefs, data on racial or ethnic origins, or union membership. Please refrain from providing confidential personal information that corresponds to the above.

11. Standard language

In case of conflict, the Japanese language will be applied.

12. Handling of personal information and complaints regarding personal information management system

For any complaints or consultations regarding our handling of personal information and personal information management system, please contact the "Complaint Consultation Service" below.

Soft Giken Co., Ltd.

Personal information protection manager: Tokyo office

(Location) 6th Floor, Shibuya-Sakuragaoka Building, 4-23 Sakuragaoka-cho Shibuya-ku, Tokyo Japan

(Telephone number) +81 3 3477 0371

(E-mail) info@sgk.co.jp

You can also contact the following certified personal information protection organization for complaints and consultation regarding the handling of our personal information.

Name of authorized personal information protection organization

General incorporated foundation
Japan Information Economy Society Promotion Association

Where to file a complaint resolution

Street address

Personal information protection complaint consultation room

Roppongi First Building
1-9-1, 
Roppongi Minato-ku Tokyo, 106-0032

phone number

+81 3 5860 7565 / +81 120 700 779

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